Brush with Death for Jules
My beloved server that is hosted in up in Dallas, TX, suffered a nearly fatal injury today.
From looking into the logs at about 4am this morning (central time), Jules went offline.
Jeremy informed me that Hashserver was offline around 1pm or so and I went to log into Jules, he was not reachable. Not SSH nor Ping could find this wayward web serving warrior, he was gone.
I feared the worst, that his motherboard had fried or that he had finally blown-out his one and only hard disk drive or HDD as someone extra nerdy might say.
I called into support, hoping that by some off-chance the hosting company (Sprocket Networks) was having some unscheduled maintenance that had taken this blog and my server Jules offline.
I was greeted by a very friendly voice, who stated his name was Josh. He said he would go and take a look at my server and see what was had occurred.
He called me back relatively quickly and informed me that Jules’ power supply was gone, it had given up the 300W ghost, yes apparently the power supply was only 300W, craziness right?
I inquired about having Jules shipped back to me so that I could get some data off him and put him to rest like the good little server he has been, by which I mean take him down to Goodwill Computers for recycling.
He advised me to open a ticket with billing and let them quote me on replacing the power supply and that he thinks it would only cost me about $30 to get Jules all patched up.
I opened the ticket with Billing and was informed that all I needed to do was supply them with a replacement 250W power supply and that was that, no additional fees. ($27.99 on Amazon, with free 2-day shipping and Sprocket will soon have their new shiny 250W power supply.)
However, as it would happen, I for the life of me could not remember my password. Now, I can just see my wife laughing herself to death, as this isn’t entirely uncommon for me to forget a password. However, I have like 6 or 7 regular password that I rotate through.
I tried those and various potential variations that I could think of, but no luck. I called Josh back and asked him if he could please reset my root password.
He helped me out and got me a new root password, and I was able to restart the Apache engine and start writing this blog post.
And with that, I must now get back to the grind. But I want everyone to know that Sprocket Networks in Dallas, remains to be one of the best Colo/Hosting companies I have ever known.
Laterz